Customer Service, Sr Associate

Shift4 is hiring Customer Service Representatives to work with customers in Center Valley, PA. This role requires technical curiosity, problem-solving skills, and clear communication to provide front-line support to merchants across multiple channels.

Requirements

• Stellar verbal and written communication skills
• Strong technical curiosity and ability to navigate applications and systems
• Problem-solving skills with the ability to explain technical concepts clearly
• Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred)
• Familiarity with payment processing or restaurant/hospitality technology is a plus

Benefits

• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance