Senior Manager, Field Operations

The Senior Manager, Field Operations is responsible for managing plans and executing tactics in the areas of Speaker Bureau Management, Fleet, Local Regional Conventions, Credentialing, Promotional Material Fulfillment, Field Communications and Roster Management, under the direction of the AD, Field Operations.

Requirements

• Serves as day-to-day manager for plans supporting strategy for Speaker Bureau Management, Fleet, Local Regional Conventions, Credentialing, Promotional Material Fulfillment, Field Communications and Roster Management, and carries out tasks associated with these plans, in coordination with other functions and stakeholders
• Supports management of vendor relationships across the areas of focus and analysis of vendor performance, ensuring alignment with business expectations and agreed deliverables; including coordination of formal vendor business reviews
• Manages operational integration for new field-based hires; requiring partnership with Training, Human Resources, Finance and other functions
• Executes distribution and archiving of field communications
• Supports proper SOP documentation related to duties and responsibilities within the team
• Prioritizes and responds to internal inquiries and requests
• Supports generation of insights and identification of opportunities for improvement
• Monitors and strives to maintain high levels of quality, accuracy and process consistency in all efforts

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan