Sight & Sound is an organization that fosters a culture of love, trust, and teamwork. The House Lead provides leadership for an exceptional guest experience and employee experience.
Requirements
- Lead Sight & Sound's Core Values and Culture
- Effectively communicate information with guests, the team, and other members of Guest Services
- Develop team members by identifying strengths and giftings through building relationships
- Hold team members accountable to a high level of excellence
- Creatively problem-solve challenging situations
- Diffuse, de-escalate, and resolve conflict situations
- Regularly strategize with key stakeholders to ensure an exceptional guest and employee experience
- Ability to remain positive and flexible with endurance in a fast-paced environment
- High level of concern for people and an ability to foster genuine, healthy relationships
- Ability to inspire, influence, and motivate team members
- Strong communication and interpersonal skills; friendly, outgoing, approachable
- Effective discernment, problem-solving, and active listening
- High level of self-awareness and an ability to walk towards personal and professional growth
- Ability to walk towards conflict resolution
- Basic computer and organizational skills
Benefits
- Paid time off
- Benefits
- Opportunities for growth and development
