Airside Experience Leader - SDL
Signature AviationScottsdale, Arizona, United States
Posted October 20, 2025
Full Time
About the Company
Signature Aviation is a global leader in aviation hospitality, offering exceptional experiences and essential support services to business and private aviation guests. With over 200 locations across five continents, the company operates an extensive network of private aviation terminals and distributes sustainable aviation fuel (SAF). Signature also provides nearly 15 million square feet of carbon-neutral office and hangar real estate, fostering human connections and driving global economic growth.
Job Description
As an Airside Experience Leader, you are responsible for guiding and supporting the Airside Experience team, ensuring exceptional services for aircraft, crew, cargo, and guests. This role requires a hands-on leadership approach, focusing on safety, customer service, and upholding company policies. The position involves overseeing airside operations, handling guest concerns, and acting as a primary escalation point for support. This is a flexible role including nights, weekends, and holidays, and working near active aircraft and equipment.
Requirements
- Monitor performance of Airside Experience Specialists.
- Coordinate, assign duties, and provide shift supervision to Airside Experience Specialists.
- Serve as a resource on guest service matters and escalation point.
- Operate ground service equipment.
- Maintain safe and secure facilities and equipment.
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP)
- Perks