Customer Success Manager

Similarweb is looking for a Customer Success Manager to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes.

Requirements

• Solid understanding and experience in digital marketing
• Client-facing experience in a customer success role, with planning and execution capabilities
• Solid relationship-building skills
• Analytical and consulting mindset
• Strong presentation and storytelling skills
• Team player with a strong customer focus
• Self-motivated, proactive, ownership mindset and results-oriented

Benefits

• 5 weeks of vacation
• Birthday day off
• 3 sick days
• Multisport
• Top-tier Hardware (MacBook Pro M3, dual monitors, standing desks)
• Team Events (regular team-building activities, monthly birthday celebrations, baking Thursdays, happy hours)
• Equity (share in Similarweb's success)
• Career Growth (explore any path - leadership, switching teams, or upskilling through coaching and learning programs)