Customer Success Manager, SMB

Customer Success Manager, SMB role involves managing long-term partnerships with small to medium-business customers of Similarweb's Market Intelligence solution, increasing user engagement, and implementing strategies to reduce attrition rates and drive revenue growth.

Requirements

• Minimum 2 years experience in commercially focused account management, customer success, or sales, customer-facing roles
• Track record of working in a role with a quota and proven success towards achieving that quota
• Excellent interpersonal and communication skills, with the ability to build rapport, influence, and negotiate with customers

Benefits

• Competitive compensation packages
• Regular team outings and happy hours
• Professional Growth Career Week, personalized coaching, participating in our mentorship program, or our ongoing learning solutions