Manager, Customer Success
SimpliGovWashington, District of Columbia, United States
Posted March 2, 2026
130000 - 200000 USD
Full Time
About the Company
SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better.
Job Description
The Manager, Customer Success leads a team of Customer Success professionals responsible for driving adoption, value realization, retention, and expansion across a portfolio of public sector customers. This role blends people leadership, program oversight, and executive-level customer engagement. The role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings.
Benefits
- Medical, dental, and vision insurance plans
- Company-sponsored life, short-term, and long-term disability insurance
- 11 Paid holidays
- Flexible time off
- 401k plan with 4% employer match
- Monthly home office stipend
- Monthly wellness stipend