Manage the Revenue Protection Unit in Passenger Revenue Control department, leading a team of 3 associates in investigating credit card payment fraudulent transactions, monitoring and reporting fraud trends, and formulating mitigation policies.
Requirements
- University degree in accounting or business administration
- Prior experience or working knowledge in fraud profiling and detection
- Prior experience or working knowledge of the airline industry and/or payment card industry
- Knowledge of AI and automation tools
- Good interpersonal and communication skills
- Meticulous and task-oriented
- Active team-player
- Inquisitive mind