Executive/ Senior Executive Social Media Engagement

The successful candidate will join the Public Affairs Department within the Corporate Planning Division as a Social Media Executive, leading community management for Singapore Airlines' official social media channels.

Requirements

• A Bachelor's degree in Mass Communications or a related field
• At least one to two years of working experience in communications, public relations or social media
• Experience with major social media management platforms and social analytic tools
• Strong verbal and written communications skills
• Data analytical skills
• Able to read in between the lines and think outside of the box
• Able to size up situations and identify issues or service lapses quickly
• Comfortable working independently, able to multi-task and think on your feet with minimal guidance
• Highly motivated and find satisfaction in turning around negative experiences into positive ones for our customers
• Possess natural warmth, empathy, teamwork, conscientiousness, and a high level of emotional intelligence
• Good understanding of social media community management

Benefits

• Generous Paid Time Off