Quality Assurance Officer
Sisco JobsDubai, United Arab Emirates
Posted March 3, 2026
Full Time
About the Company
Sisco Jobs, founded in 2007, is a rapidly growing HR services firm with a national footprint in India, linking top talent with leading organizations through a network of strategic alliances. The company specializes in end-to-end recruitment, temporary workforce solutions, and comprehensive training programs— including workplace skill and institutional training— to elevate both client capabilities and candidate careers. Its core differentiator lies in a steadfast commitment to professionalism, confidentiality, and ethical practice, which has earned it direct access to the region’s most successful talent. Guided by a vision to become the partner of choice, Sisco Jobs empowers clients to build high-performing teams while inspiring candidates to reach their fullest potential.
Job Description
The Quality Assurance Officer will be responsible for monitoring, evaluating, and enhancing the quality of complaints handling processes to ensure compliance with internal policies, regulatory standards, and service excellence benchmarks.
Requirements
- Bachelor's degree in Business Administration, Quality Management, Data Analytics, or a related field.
- 3–5 years of experience in Quality Assurance, Complaints Handling, Customer Service Quality, or Compliance roles.
- Experience in regulated environments (Banking, Financial Services, Telecom, Insurance, or Corporate Services preferred).
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
