Host/Hostesses needed for a part-time position at Sixty Vines, a wine country-inspired restaurant in Orlando, FL. Responsibilities include greeting guests, managing reservations, and providing excellent customer service.
Requirements
- Greet and seat all guests in a hospitable, friendly, and timely manner.
- Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone.
- Maintain a clean entrance area, hostess stand, and women's restroom.
- Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant.
- Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
- Arrive on time for scheduled shifts, ready to work.
- Proper uniform should be worn at all times including dress, make up, hair, and jewelry.
- Calculate, note, and quote accurate wait times.
- Assist in bussing tables, when we are on a wait or in need of a table immediately.
- Provide guest right of way and assist guests needing directions around the restaurant.
- Genuinely thank all departing guests for dining with us, and welcome all guests joining us.
- Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
- Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department;
Benefits
- FLEXIBLE SCHEDULES
- 5 DAYS OF PTO (after 1 year and minimum avg. hours worked requirements are met)
- INSURANCE AFTER 60 DAYS: Minimum average hours requirement must be met
- AVERAGE $17+/HOUR INCLUSIVE of TIPS
- WINE COUNTRY TRIPS EVERY QUARTER
- WSET / SOMMELIER CERTIFICATION
