Provides customers with an easy, efficient, and accurate dining experience. Maintains a clean, welcoming environment and provides excellent customer service.
Requirements
- Provides excellent customer service
- Keeps alert to customer needs and practices a ‘sense of urgency’ to assist customers quickly and efficiently
- Ensures that the deli case, coffee bar, and salad bar are clean, stocked, rotated, garnished, and appealing to customers during entirety of shift
- Ensures tables and service areas in deli and mezzanine are bused, cleaned, and stocked
- Keeps dishes, glasses, cutlery well stocked. Sends dirty dishes, glasses, cutlery to BOH
- Understands food allergies and is able to assist customers in selecting appropriate food
- Understands and adheres to portion control policies such as ice cream scoops, sandwich portions, smoothie portions, etc.
- Rotates, displays, and handles food following Health Department standards and Co-op policy
- Plates and weighs food, using scales accurately
- Makes made-to-order food according to established procedures (sandwiches, juices, smoothies, espresso, etc)
- Delivers food to customers in deli and mezzanine areas
- Works cooperatively and communicates effectively with Front and Back of House (BOH) staff
- Knows the membership system and is able to accurately answer customer questions
- Actively promotes the SVFC Membership Program to all customers
- Communicates concerns and ideas to manager
- Other duties as assigned
Benefits
- 25% Employee Discount
- Lunch Discount
- Health Insurance (Medical, Dental, Vision, Rx)
- Long Term Disability
- Life Insurance
- 401(k)
- Paid Time Off
