Customer Support
SkillsoftAmsterdam, North Holland, Netherlands
Posted October 8, 2025
Full Time
About the Company
Skillsoft (NYSE: SKIL) is a leading provider of personalized, interactive learning solutions and enterprise-ready products. The company leverages AI to address complex business challenges such as skill gaps, talent retention, digital transformation, and workforce future-proofing. With a global community of over 105 million learners and partnerships with 60% of the Fortune 1000, Skillsoft offers elearning, training, LMS, content development, compliance, leadership, certifications, and more.
Job Description
Skillsoft is seeking a Customer Support Specialist for the Benelux region. This role will be the primary point of contact for clients, providing exceptional service, support, and value to ensure their success. The position requires a native Dutch and English proficiency and a proactive approach to resolving customer issues.
Requirements
- Native Dutch and fluency in English
- MBO Education
- 1 to 2 years of customer-facing experience
- Strong communication and interpersonal skills
- Problem-solving and conflict-resolution abilities
- Proficiency with CRM software and support tools
- Analytical mindset with attention to detail
