Junior Customer Solution Specialist

The Junior Customer Solution Specialist role is responsible for providing frontline customer support, increasing customer adoption and usage of Skynamo, and influencing product development. The role requires a bachelor's degree in business administration or a related field, experience working with customers directly, and technical and software problem-solving skills.

Requirements

• Bachelor's degree in business administration, Industrial Engineering, Information Technology, Computer Science, or a related field.
• Experience working with customers directly (e.g. hospitality, sales, or service industry experience).
• An aptitude for technical and or software problem solving.
• Ability to grasp how customers use Skynamo in their day-to-day business and how it impacts their efficiency, sales, and decision-making.

Benefits

• Competitive salary
• 20 days leave in first 2 years and then 25 days thereafter
• Being part of a team that has a measurable and direct impact on Skynamo’s success across the globe
• A challenging and fun working environment that prioritizes learning and development as well as action
• Exciting offices that offer in-house barista, daily lunches, and an active social calendar with co-workers
• Pizza Fridays