We are looking for a highly motivated Client Partner to join our team. As a Client Partner at Smartly, you will put your consultative instincts to use, and fuel your drive for accelerating existing business growth. Leading key Strategic Accounts and performance advertisers to offer innovative solutions as a pioneer of the digital marketing industry.
Requirements
- Establish relationships with senior stakeholders and across all relevant parts of customer organization
- Align on and influence strategic objectives and plans to achieve account expansion and increased adoption
- Plan together with customer decision makers, platform and other partners
- Help customers organization drive alignment, progress, identify bottlenecks and remove overlapping efforts by engaging with various teams and partners
- Together with CSM, be responsible for the account plan and plans for key customer initiatives
- Coordinate execution on a high level by setting clear goals and priorities, ensuring global alignment and knowledge transfer, and making sure key relationships are owned by the best people
- Create multiple feedback and critical issue channels within the account to ensure steady progress and flow of feedback
- Ensure product roadmap alignment and product team interaction with customers
- Form relationships and align objectives with the customer partners (ad agency, creative or data partners etc.)
- Own revenue forecasting and target setting for the customer
- Own pipeline and opportunity management in salesforce
- Have a hunger to close opportunities, make progress quickly with strategic account planning and be incentivized by commercial success
Benefits
- Five weeks paid time off (PTO)
- 11 company paid holidays
- Unlimited sick days
- Flexible in-office, hybrid, & remote work options depending on role
- Generous healthcare packages & mental health benefits
- Monthly wellness benefit and learning reimbursement opportunities
- 401K plus matching & equity grants for all new Smartlies
- Volunteer time off days & company donation matching opportunities
- Computer (MAC or PC), phone with plan, & Bose headphones
