Salesforce Consultant Customer Success
SMBHHDChicago, Illinois, United States
Posted October 6, 2025
Full Time
About the Company
SMBHD is a boutique Salesforce consulting firm with little interest in big-corporation bureaucracy or over-the-shoulder micromanagement.
Job Description
We are seeking a motivated Salesforce Business Consultant with 1–2 years of hands-on Salesforce experience to join our Customer Success team. In this role, you’ll support clients post-implementation by delivering ongoing assistance, enhancements, and small-to-mid-sized projects across a variety of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Account Engagement (Pardot), and Field Service.
Requirements
- Bachelor’s degree in a related field or equivalent experience.
- 1–2 years of Salesforce experience in an analyst, administrator, or consultant capacity.
- Demonstrated experience with functional configuration (objects, flows, permissions, automation).
- Strong skills in Microsoft Excel and comfort with data sets, imports, and transformations.
- Excellent analytical skills and attention to detail.
- Strong written and verbal communication skills with a client-focused mindset.
Benefits
- Medical, Dental, Vision & Disability Insurance
- 401(k) with 6% match (no vesting period)