Support Engineer

Support Engineer position available in a remote work environment. Join a leading experience management provider, SMG, to challenge your career and advance your professional opportunities.

Requirements

• 2+ Years Experience working in a high-volume technical customer support role
• Experience supporting applications or large-scale systems preferably in a SaaS environment.
• Experience supporting and troubleshooting Web based applications
• Ability to establish and maintain effective working relationships with others
• Ability to learn new technologies and solutions with a drive to continually learn – you are proficient working in at least one industry technology (programming language, database, scripting, application, etc.).
• Experience providing 24x7 application support
• Excellent knowledge of English

Benefits

• Work hard, have fun environment
• Values driven culture where we connect, collaborate & co-create.
• Remote first company (fully remote)
• Unlimited PTO
• Tech provided
• Diverse, experienced, friendly team