At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. We're seeking a dedicated Collection Specialist to strengthen our dynamic, growing team.
Requirements
- High School diploma
- 6+ months of previous collections experience required.
- Knowledge of collections practices, regulations, and compliance requirements.
- Excellent communication and negotiation skills, with the ability to handle sensitive customer interactions.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Advanced English (B2+) across the board, bilingual Spanish preferred.
- Strong attention to detail with excellent written and verbal communication skills.
- Detail-oriented with a focus on accuracy and precision.
- Self-motivated and results-driven, with a commitment to achieving collections targets.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent organizational skills and the ability to manage multiple priorities simultaneously.
- Team player with a collaborative mindset and a commitment to fostering a positive work environment.
- Previous credit card collections experience preferred.
Benefits
- Generous paid time off
- Competitive medical, dental & vision coverage
- 401K with company match for US
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Access to mental health and wellness resources
- Company-paid volunteer time to do good in your community
- Legal coverage and other supplemental options
