Front Office Agent (m/w/d)

Front Office Agent responsibilities include accurate and friendly check-in and check-out of hotel guests, monitoring bar payment methods, and providing excellent guest service. Requirements include completed training in the hotel industry, high service orientation, and excellent German and English language skills.

Requirements

• Completed training in the hotel industry or comparable experience
• High service orientation and host mentality
• Very good German and English language skills
• Groomed appearance, team ability, and resilience

Benefits

• BVG allowance: €30 travel cost allowance for the Deutschlandticket
• Edenred card: €50 per month tax-free
• Workshops and exchange groups on exciting topics
• Personal 1:1 conversations with coaches, therapists, or psychologists
• Holmes Place: Flexible membership options
• Inhouse Experience: Overnight stay including dinner
• Free staff catering
• Free cleaning of your uniform
• Discounts at Accor and Ennismore Group restaurants and hotels worldwide
• 50% discount on spa treatments and friends & family rates in our hotel
• An unforgettable annual employee party
• Access to countless discounts through our Corporate Benefits Platform