2 x APS6 Salesforce Support Engineer

The National Disability Insurance Agency, Office of the CIO (NDIA OCIO) is seeking 2 x APS6 Salesforce Support Engineers to work on major work programs to deliver innovative ICT-based solutions. The role involves maintaining and configuring Service Cloud, Health Cloud, and Digital Experience applications, and providing advanced support for user issues.

Requirements

• More than 2 years experience within Salesforce eco-system
• Certified Salesforce Admin/Certified Platform App Builder
• Strong problem solving and trouble-shooting skills
• Demonstrates enthusiasm towards continued learning and development
• Strong customer-focused attitude, effective communication, and the ability to translate complex technical concepts into user-friendly explanations