Operations Team Lead

The NDIA requires an ICT Team Lead to support the agency's Salesforce platform. As an ICT Team Lead, you will lead a team of support specialists and manage day-to-day operations of the Salesforce system and the release management process.

Requirements

• Experience of at least 3-5 years in managing IT support operations, including managing teams.
• Experience working with cross-functional teams and managing stakeholder relationships, demonstrating excellent communication and interpersonal skills.
• Experience in developing and implementing support processes and procedures.
• Strong problem-solving skills and attention to detail.

Benefits

• Competitive salary