House (Hotel) Manager - Soho House São Paulo

The House Manager serves as the strategic and operational leader of all Rooms Division areas within a boutique luxury hospitality environment, ensuring seamless guest experiences, drives financial performance, and fosters a high-performing, service-driven team culture.

Requirements

• 10+ years of progressive leadership experience in Rooms Division, Front Office, or Operations roles within boutique/luxury hotels.
• Proven success managing multifunctional teams (e.g., Housekeeping, Maintenance, Front Desk, Health & Wellness).
• Deep knowledge of hotel systems including Opera PMS, Salesforce, OpenTable, and the Microsoft Office Suite.
• Exceptional interpersonal, organizational, and communication skills.
• Ability to multitask in a high-pressure, guest-centric environment.
• Bachelor's degree in Hospitality Management or related field preferred.
• Professional proficiency in English (both written and spoken) is required.

Benefits

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.