Customer Relatnship Manager, Premium Services
Solaire ResortParañaque, Philippines
Posted November 20, 2025
Full Time
About the Company
Solaire Resort is a premier integrated destination resort operating two luxury properties in Metro Manila: Solaire Resort Entertainment City and Solaire Resort North. The flagship 8.3‑hectare site hosts 800 resort‑style rooms, extensive dining, a state‑of‑the‑art lyric theatre, and expansive gaming facilities, redefining casino entertainment in the Philippines. The Quezon City location, a 38‑storey 5‑star property, offers 530 rooms, four gaming levels, a 1,800‑sqm grand ballroom, premium health club, and family‑friendly amenities such as a kids’ waterpark and indoor club. Together, these properties combine world‑class hospitality, diverse leisure experiences, and an emphasis on warm Filipino service to deliver an unmatched luxury resort experience.
Job Description
Assist coded patrons and provide high standard of customer service to generate repeat visitation. Anticipate customers' needs and concerns to ensure maximum guest satisfaction.
Requirements
- Bachelor’s degree in business administration and management
- 3-5 years of experience in Supervisor or Managerial level preferably in Casino Industry