Customer Success Manager (m/w/d)

Ensure customers achieve measurable business value from our SaaS platform, leading them systematically to success with clear plans, KPIs, and decisions.

Requirements

• Completed degree or comparable qualification (e.g., Economics, Engineering, Computer Science, etc.)
• Relevant experience in Customer Success / Account Management / Consulting / Project Management in B2B-SaaS
• Mastery of stakeholder management from IT to C-Level, strong communication & advisory skills
• Technical understanding of software/IT topics, as well as analytical thinking and fast learning capabilities
• Very good knowledge of German and English

Benefits

• Flexible work options: at home or from our office in the Munich Werksviertel
• Exciting, international projects with a shaping influence
• Open, collaborative team culture and flat hierarchies
• Urban Sports Club membership for your fitness goals
• Cool team and office events