Head Coach & Community Manager is responsible for leading coaches, delivering a best-in-class fitness and customer service experience, and contributing to the studio's success and company's mission.
Requirements
- Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 11 classes per week.
- Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.
- Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.
- Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support.
- Assisting as needed with responses to client requests and resolving concerns promptly and effectively.
- Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.
- Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.
- Ensuring the studio and equipment remain impeccable and fully-functioning at all times.
Benefits
- Bonus eligibility based on performance
- Monthly cell phone stipend
- 401k with employer match
- Health, dental, & vision insurance
- Flexible PTO
- Free drop in classes at [solidcore]