Principal Solutions Architect, Enterprise Voice AI

The Principal Solution Architect, Enterprise Voice AI is responsible for driving solution discovery and design of Soundhound’s AI Solutions. This includes collaborating on sales proposals, providing pre-sales support to both direct and indirect sellers, solution demonstration, solution design, demo creation, and making best practice recommendations which enable our customers to get optimal results from our solutions.

Requirements

• Partner with direct and indirect sales teams to acquire new Soundhound customers.
• Translate customer business needs/outcomes to technical solutions.
• Provide subject matter expertise to Soundhound Sales and Solution Architects.
• Engage in solution discovery and design, with a focus on integrating Soundhound’s technology into an organization’s existing infrastructure.
• Educate, enable, and empower Soundhound direct and indirect technical sellers.
• Deliver customized solution demonstrations.
• Remain up to date on the latest technologies related to conversational AI.
• Answer customer initiated Requests for Proposal (RFP) and Requests for Information (RFI).
• Effectively communicate Solutions Architecture plans, progress, and status to both internal and customer organizations.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
• Develop materials in-line with specific sales and/or services opportunity requirements.
• Work with Professional Services to align on configuration of products for customers and ensure a seamless pre to post sales transition.
• Establish and maintain lines of communication with internal stakeholders on key initiatives.
• Work with Marketing and Product Managers to define new products and provide insight from the field back to these groups.
• Must be able to travel on short notice, up to 60% at times, providing on-site consulting work to clients in addition to working remotely from your home office.
• Continually develop and improve on demo platforms and systems, utilizing AI to increase the speed at which internal tools are deployed to the Solutions Team.

Benefits

• Comprehensive healthcare
• Paid time off
• Other benefits