Ancillary Front Office Representative

Join the #1 Orthopedic Team in Northeast Florida! As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.

Requirements

• High school diploma/GED required, advanced education a plus.
• Minimum 1 year of patient registration or medical office experience.
• Knowledge of insurance rules/regulations, medical terminology, and HIPAA guidelines.
• Strong customer service skills with the ability to de-escalate frustrated patients.
• Effective communicator with physicians, staff, patients, and families.
• Proficient with Windows-based computer systems and scheduling software.
• Bilingual (English/Spanish) preferred; prior cash-handling experience strongly desired.

Benefits

• Competitive health & welfare benefits+ HSA
• Monthly stipend for extra coverage
• 401(k) with company match
• 24/7 Employee Assistance Program
• PTO, paid holidays, AND appreciation events