A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. They make delicious drinks, take orders, love on our customers, prepare premixed flavors and teas, clean, and stock during every shift.
Requirements
- Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system
- Can collect payments for orders and correctly count back any change to the customer
- Can prepare all drinks and premixes
- Should always move with urgency, on the customer’s time
- Stays productive and proactive throughout the entire shift, even when business is slow
- Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
- Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate
- Brings their best self to work every day. Dresses appropriately for their assigned position
- Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed
- Always clocked in and ready to work at their assigned position when their shift time begins
- Treats teammates and customers with respect and kindness
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations
Benefits