HVAC Manager

Southern Home Services is a residential HVAC, Plumbing and Electrical company seeking a dynamic-HVAC Service Manager to join a thriving business that believes in work life balance and cares about YOU!

Requirements

• Drive profitability and customer satisfaction by enhancing revenue growth while consistently delivering exceptional customer service.
• Evaluate and schedule service work to effectively utilize manpower, maximizing profitability and operational efficiency.
• Develop, manage, and oversee departmental budgets to ensure financial objectives are met.
• Engage in research and contribute to the marketing strategies of the department to drive business growth.
• Generate and review performance reports with management to monitor and improve departmental operations.
• Instruct and guide crews on proper material use and ensure high-quality workmanship.
• Address and resolve customer issues and complaints promptly to maintain high levels of customer satisfaction.
• Evaluate staff performance to identify training needs and provide on-the-job training and support.
• Assist in the dispatching process to ensure the appropriate technician is assigned to each service request.
• Ensure adherence to safety protocols and procedures to maintain a safe working environment for all employees.
• Available to work evenings and weekends as needed to support operational demands.
• Additional duties as assigned.

Benefits

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance
• Company vehicle