Nexus Water Group is a leading regulated water and wastewater utility seeking a Field Technician I to maintain and clean water/wastewater systems, identify water meter equipment problems, and perform water meter and/or system maintenance activities.
Requirements
- Maintain accurate and up-to-date records.
- Document customer interaction and Field Activities in CC&B.
- Act as liaison between the customers and customer service personnel for problem/complaint resolution.
- Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
- Provide on-site customer communication.
- Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
- Constant, independent travel daily between worksites on Company time.
- Must work On-Call in rotation as scheduled; responds to emergency situations as required.
- Perform minor meter maintenance and repair duties
- May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
- Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
- Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
- Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
- Assist with ordering parts and job costing.
- Assist with the installation and disconnection of water meters and sewer services.
Benefits
- Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
- Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
- 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
- Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
- Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
- Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
