Estonian Customer Service Representative - Athens
speakitAthens, Attica, Greece
Posted September 13, 2022
Full Time
About the Company
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.
Job Description
We are seeking an Estonian Customer Service Representative to join our team in Greece. The role involves identifying customer needs, providing accurate information, meeting service level targets, and ensuring timely resolution of customer issues. It requires strong communication skills, problem-solving abilities, and a proactive approach to customer experience enhancement.
Requirements
- Fluency in Esthonian (verbal and written)
- Fluency in English (verbal and written)
- Experience as a Customer Service Representative or similar CS role is appreciated
- Familiarity with the gaming industry is a plus
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, prioritize, and prioritize work
- Computer literacy
- Flexibility to work on shift rotation
- Excellent communication skills
Benefits
- Excellent remuneration package
- Outstanding health care medical plan
- Career development opportunities
- A friendly and modern working environment
