French Technical Support Agent - Lisbon
speakitLisbon, Portugal
Posted August 5, 2024
Full Time
About the Company
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.
Job Description
We are seeking multilingual team members fluent in French and English to support users with routine and non-routine incidents. The role involves providing first line support, documenting actions, and escalating issues to ensure high customer satisfaction. This is a 1st line support role within a tech company.
Requirements
- Proficiency in French and English
- Knowledge of various software and applications (minimum: Windows environment and MS Office)
- Excellent communication skills
- Teamwork skills
- Customer orientation
- Flexibility to work with a 25-day annual leave
Benefits
- Competitive salary package
- Bonuses
- Work life balance
- Private health insurance
- International career opportunities
- Training and internal career progression
- Discounts with partners
