Cycling Specialist balances a passion for people and excellence in retail, delivering world-class rider service and enhancing rider satisfaction. The Cycling Specialist is a front-line and point person for the store, working directly with riders to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless.
Requirements
- Deliver world-class rider-service that ensures ongoing sales and high levels of rider satisfaction
- Meet and make a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs
- Inspire the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process
- Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out
- Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized
- General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
- Use company literature/resources and available training to stay current on product features
- Regular, dependable attendance and punctuality
Benefits
- Competitive health care (Medical PPO or HDHP)
- Dental
- Vision
- Health Savings Account (HSA)
- Short and Long Term Disability
- Company sponsored life insurance
- Optional Term Life Insurance
- Optional Critical Illness insurance
- Optional Critical Accident insurance
- Competitive vacation package
- 401(k) with match
- 8 Weeks paid parental leave
- Paid company holidays
- Employee discounts on all product
- Deep partner retail discounts
- Fitness & Events Reimbursement
- Employee Assistance Program
- Commuter Benefits