Technical- Customer Support- Philippines
Splash SoftwarePhilippines
Posted December 11, 2025
Full Time
About the Company
Splash Software, headquartered in Brooklyn, NY, specializes in immersive digital experiences, developing virtual and mixed reality applications and next‑generation e‑reader solutions. The company blends interactive storytelling with advanced spatial computing to deliver engaging educational and entertainment products. By integrating VR and MR technologies with intuitive e‑reading platforms, Splash Software offers a unique convergence of learning and play that sets it apart in the tech landscape. Its collaborative culture emphasizes creativity, user‑centric design, and rapid prototyping to stay ahead of emerging trends.
Job Description
Join our team as a Technical Support and assist clients with technical needs. Provide expert troubleshooting, resolve technical issues, and ensure seamless support.
Requirements
- Proven experience in supporting B2B/B2C clients in a software service environment
- Strong expertise in using ticketing systems for issue tracking and resolution
- Solid understanding and experience in software support for businesses
- Proficiency in Microsoft Office tools
- Excellent problem-solving and communication skills
- Ability to work effectively in a team and adapt to rotating shifts
Benefits
- Competitive salary
- Opportunities for career growth
- Collaborative team environment
