The Operations Coordinator role at Splend is a face to face position that plays a crucial role in maintaining and enhancing customer relationships post sale.
Requirements
- Manage customer onboarding, returns, vehicle exchanges, and fleet management.
- Proactively address and resolve customer issues through in person and over the phone interactions.
- Ensure that every customer interaction post sale is handled with the utmost care and professionalism.
- Work closely with other team members to ensure a cohesive customer journey and collaborative work environment.
Benefits
- Performance based bonus
- Salary packaging with 15% employer contributions for Electric Vehicles
- A day off on your birthday
- Employee Assistance Program
- Dedicated Learning & Development platform
