Strategic Account Manager
SportsdigitaMinnesota, United States
Posted October 2, 2025
Full Time
About the Company
Sportsdigita, founded in 2011 by Angelina Lawton, is a leading provider of cloud-based presentation software called DIGIDECK. This innovative platform empowers sports teams and organizations to deliver dynamic, interactive presentations, streamlining sponsorship and ticketing workflows and providing valuable data analytics for enhanced audience engagement and sales optimization. With over 600 global clients across various industries, Sportsdigita is dedicated to personalization and meaningful conversations, making DIGIDECK a transformative force in digital communication.
Job Description
The Strategic Account Manager (SAM) will be responsible for driving Sportsdigita’s growth by maximizing Annual Recurring Revenue (ARR) from strategic accounts. This role focuses on improving customer relationships, reducing churn, and generating new expansion opportunities, collaborating with the Customer Success Manager to ensure customer satisfaction and unlock new business value. The SAM will build strong relationships, identify growth opportunities, and collaborate cross-functionally to improve the customer experience.
Requirements
- 10+ years in a strategic account or enterprise account management role within a SaaS/ARR organization.
- Strong track record of driving account expansion, renewals, and retention in large, complex enterprise accounts.
- Deep understanding of SaaS metrics (ARR, NRR, GRR, churn).
- Excellent negotiation and contract management skills.
- Proficiency in Microsoft Office, G-Suite, and CRM tools (Salesforce experience).
- Exceptional communication, relationship-building, and customer advisory skills.
