Non-QM Account Manager

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. The Non-QM Account Manager is the pipeline and communication hub of the non-QM channel, responsible for managing loans, reviewing conditions, and communicating with clients and teams.

Requirements

• Minimum of 3 years of Non-QM account/relationship management.
• Minimum high school degree required, associate or bachelor's degree preferred.
• Must have recent experience with Non-QM loans including Bank Statement and/or DSCR.
• Strong analytical skills and ability to assess vendor performance, operational efficiency, and compliance adherence.
• Proven experience in managing vendor relationships and service-level agreements.
• Excellent communication and interpersonal skills, with the ability to engage with internal teams and external partners at all levels.
• Strong negotiation skills and the ability to resolve issues in a timely and effective manner.
• Ability to prioritize multiple tasks and manage time efficiently in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Blue Sage operating system

Benefits

• 401k Company Match
• Annual Charitable Matching Gift Program
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance
• Weekly Non-Management Dinner Benefit