Network Engineer (Cisco UCCE)

We are seeking a Network Engineer with experience in Cisco UCCE to join our team on a contract basis. The ideal candidate will have solid technical skills, interpersonal and organization abilities, and experience working in a Cisco environment. The Network Engineer will be responsible for troubleshooting UCCE issues, developing custom reports, scripting new call flows, and working with Cisco TAC.

Requirements

• Ability to troubleshoot UCCE issues
• Experience working in a Cisco environment
• Expert understanding of Cisco Unified Communication Products
• Experience with Call Manager, Unity, and Unity Connection
• Experience with Voice Gateway configuration, SRST, Transcoding, and Dial Peer configuration
• Experience with SBC technologies, including Oracle/Acme, Cisco CUBE or CUSP
• Knowledge and experience with Session Initiation Protocol (SIP) Trunking
• Excellent presentation/verbal communication skills
• Ability to work well independently and in a team environment
• Developing new UCCE / UCCX applications and maintaining legacy applications
• Provide 24x7 on-call support