Director, Enterprise Applications

The Director, Enterprise Applications is responsible for managing the staff and work of the AIS team, developing and maintaining the College's ERP system, and providing technical support for the users of the ERP.

Requirements

• Supervise software analysis and operations staff and functions
• Coordinate schedules, set priorities and determine timelines and resources needed or tasks
• Provide technical leadership to AIS team
• Manage daily ERP/SIS system operations
• Help make training opportunities available for AIS staff
• Foster continuously improving customer support
• Ensure proper user access and security to ERP/SIS and related systems
• Oversee training of users prior to implementation of new or revised systems
• Ensure users' requirements are met and trouble tickets are resolved promptly
• Confer with administrators and users regarding desired enhancements and modifications to ERP/SIS and related systems
• Ensure AIS team works with customer departments to promote effective use of each portion of ERP/SIS system
• Support the College's reporting and analytics needs
• Assist in efforts for Data Governance
• Look for ways to improve reporting at SMC
• Manage multiple software projects and deadlines
• Participate in IT Services departmental planning and overall management of the department
• Assist CIO, and work collaboratively with other IT Directors, in setting overall directions and furthering initiatives in alignment with College strategic directions and the Tech Strategic Plan
• Assist CIO in ensuring effectiveness of all College technology operations
• Promote collaboration between AIS and other units within IT Services
• Participate in future planning and goal setting for College-wide IT initiatives

Benefits

• Health Insurance
• Paid Time Off
• Retirement Plan
• Tuition Reimbursement