Branch Sales & Service Manager

The Branch Sales & Service Manager role is responsible for maximizing new business and deepening existing customer relationships in the Personal Clients segment. The role involves conducting financial analysis and profiling sessions, providing market information updates, and participating in marketing and promotional activities.

Requirements

• Conduct a professional, consultative financial analysis and profiling session with customers
• Foster and deepen customer relationships
• Participate in marketing and promotional activities
• Source and call on individual prospects
• Provide quality, efficient after-sales services
• Manage anti-attrition and retention of clients
• Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations
• Solicit referrals from other parts of SCB

Benefits

• Competitive salary
• Benefits to support mental, physical, financial and social wellbeing
• Core bank funding for retirement savings
• Medical and life insurance
• Flexible working options
• Proactive wellbeing support through Unmind
• Development courses for resilience and other human skills
• Global Employee Assistance Programme
• Sick leave
• Mental health first-aiders
• Self-help toolkits
• Continuous learning culture
• Opportunities to reskill and upskill
• Access to physical, virtual and digital learning