Client Service Manager
Standard Chartered BankKwun Tong, HK
Posted January 18, 2026
Full Time
About the Company
Standard Chartered is an international bank that values diversity, inclusion, and employee well-being.
Job Description
We're seeking a Client Service Manager to assist the Senior Branch Operation & Service Manager and Relationship Manager to achieve business targets, control daily operations, and deliver high-quality service to customers. The role involves scrutinizing computer reports, supervising the Priority Banking Team, and ensuring compliance with regulatory requirements and the Group Code of Conduct.
Requirements
- Experience in Customer service
- Anti-money Laundering Policies and Procedures
- Customer Interaction
- Understanding Customer Needs
- Customer Support Policies, Standards and Procedures
Benefits
- Competitive salary
- Core bank funding for retirement savings
- Medical and life insurance
- Flexible and voluntary benefits
- Time-off including annual leave, parental/maternity, sabbatical, and volunteering leave
- Flexible working options
- Proactive wellbeing support through Unmind
- Continuous learning culture