The position of Distributed Computer Systems Analyst is responsible for providing systems administration, 1st and 2nd tier support within the Desktop Operations team. The team supports the department's desktops/laptops and related peripherals.
Requirements
- Skill supporting distributed processing operations, procedures, and equipment
- Skill supporting Windows Operating Systems
- Skill supporting desktop productivity applications, including Microsoft Office Suite
- Accurate and efficient root cause analysis
- Knowledge of Microsoft System Center Configuration Manager
- Knowledge of enterprise desktop deployment solutions
- Knowledge of information security best practices
- Ability to remotely troubleshoot and resolve technical incidents
- Knowledge of Windows scripting techniques
- Knowledge of IT Infrastructure Library (ITIL) concepts
- Knowledge of enterprise virus mitigation and protection solutions
- Ability to develop training materials related to distributed systems components
- Ability to process information logically and solve problems
- Ability to communicate clearly and effectively
- Ability to work well under pressure from timelines and deliverables
- Ability to plan, organize, and coordinate work assignments
- Ability to focus on completing tasks and providing deliverables
- Ability to handle multiple competing priorities
- Process development, implementation, and improvement skills
- Teamwork and interpersonal skills
- Demonstrated ability to apply technology solutions to business processes
- Effective written and verbal communications skills
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
