Public Utilities Customer Service Investigator

About the Company

State of Ohio is a $2.7 billion global aerospace and defense aftermarket solutions provider, operating in more than 20 countries and serving both commercial and government customers. With a 70-year legacy, the company delivers a full spectrum of services—including parts supply, distribution, repair and engineering, airframe MRO, component services, integrated solutions, and AOG support—while maintaining high standards of safety, quality, and cost efficiency. AAR’s workforce of over 5,000 professionals is guided by a culture of “Doing It Right®,” emphasizing teamwork, innovation, and customer focus. Recognized as a Great Place to Work and a Military‑Friendly Gold Employer, AAR’s commitment to excellence is further validated by industry awards such as Top Shop 145 and NSPA’s #1 Outstanding Source of Repair. These attributes position AAR as a trusted partner for aviation maintenance, repair, and operations worldwide.

Job Description