As a Business Analyst, you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment. You will provide expertise in business process and system analysis, design, improvement, and implementation efforts, and translate business process needs into technical requirements.
Requirements
- Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.
- Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps.
- Collaborate with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.
- Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood.
- Assist business analysts, team leads, clients, and other team members in the use of JIRA as an Agile Lifecycle Management Tool to track work within the program across multiple product teams.
- Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
- Keep up-to-date on new Salesforce features and help determine if we should implement internally.
- Provide guidance and assistance in the usage of JIRA for reporting of work progress against epics and other larger bodies of work or types of work.
- Use excellent communication skills, both verbal and written. Ability to explain technical concepts to non-technical stakeholders and present findings and recommendations.
