As a Business Analyst/QA Tester, lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment. Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements.
Requirements
- Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.
- Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps.
- Collaborate with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.
- Facilitate Increment and planning sessions with clients and team members to ensure that planned work is well defined, planned, articulated, and understood.
- Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access, setting up workflows, sharing rules and permission sets.
- Keep up-to-date on new Salesforce features and help determine if we should implement internally.
- Provide guidance and assistance in the usage of JIRA for reporting of work progress against epics and other larger bodies of work or types of work.
- Use excellent communication skills, both verbal and written. Ability to explain technical concepts to non-technical stakeholders and present findings and recommendations.
- Write test plans, create test cases, test procedures, bug reports, final QA reports for products.
- Troubleshoot errors and streamline the test procedures.
- Testing and examining code written by others and analyzing results, including data validation testing, functional testing, performance and load testing, usability testing, and accessibility (508) testing.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
