Senior Business Analyst

Steampunk is seeking Senior Business Analysts who are technical, creative, hands-on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience gathering business requirements for Federal government clients for technical teams building Salesforce systems.

Requirements

• Lead the collection, capture, and management of mission user needs
• Provide expertise in business process and system analysis, design, improvement, and implementation efforts
• Provide expertise in change management and training support
• Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics
• Must be able to identify and mitigate risks
• Excellent communication skills who can work with key stakeholders/customers to support planning and delivery of technical Salesforce development Agile projects
• Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps
• Collaborate with stakeholders and product teams to decompose large epics into features and user stories
• Facilitate Increment and planning sessions with clients and team members
• Document Acceptance Criteria in stories in a way that both development team, testers and business stakeholders can understand and agree on the content
• Use excellent communication skills, both verbal and written
• Handle administrative functions in Salesforce applications
• Keep up-to-date on new Salesforce features and help determine if we should implement internally
• Assist in training rollouts to new users and grow the application knowledge

Benefits

• Flexible work arrangements
• Professional development opportunities
• Employee-owned company with a focus on investing in employees