Director - Customer Success
Steer HealthDallas, Texas, United States
Posted October 13, 2025
Full Time
About the Company
Steer Health helps healthcare organizations thrive by ensuring revenue generation, cost savings and exceptional patient experience. Our AI-powered growth and automation platform connects the marketing, growth, access, operational, clinical, and financial pathways to attract, guide, and retain patients. With Steer, hospitals and medical groups achieve higher patient volumes, cost savings, superior patient experiences, and happier staff and providers.
Job Description
Steer Health is seeking a Director of Customer Success to lead and scale their customer success team, building world-class post-sales organizations and defining a customer success strategy. The role involves driving growth, enhancing product adoption, and ensuring early-stage healthcare customers achieve their goals. This is a critical leadership position with significant impact on retention, expansion, and long-term success.
Requirements
- At least 5+ years of experience in a customer success leadership or management role.
- Strong experience in the healthcare or health-tech industry.
- Demonstrated experience working in a fast-paced startup environment.
- Exceptional communication, leadership, and analytical skills.
- Proven ability to influence stakeholders and drive results.
Benefits
- Impactful Work
- High Ownership
- Startup Agility
- Flexibility
- Career Growth
