Tier 2 Support Specialist
Stem, Inc.Broomfield, Colorado, United States
Posted December 18, 2025
44000 - 66000 USD year
Full Time
About the Company
Stem, Inc. is a global leader in AI-enabled software and services that enable customers to plan, deploy, and operate clean energy assets. We offer a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading energy experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios.
Job Description
Stem is a global leader reimagining technology to support the energy transition. We are looking for a Tier 2 Support Specialist to provide technical support for our products to our customer base and support team members.
Requirements
- Multi-week formal training on the products
- Excellent written and verbal communication skills
- Organizational and technical skills
- Computer literate
- Ability to take detailed documentation and assessment of any/all task at hand
- Willingness to learn new skills and learn about the solar industry
Benefits
- Competitive compensation package
- Full health benefits on the first day of employment
- 401k (pre- or post-tax) on first day of employment
- 12 paid calendar holidays per year
- 3 weeks of PTO per year
- 80 hours of paid sick leave