Services Support Representative or Desktop Support representative

TEKWISSEN provides a unique portfolio of innovative capabilities that combines client insights, strategy, design, software engineering, and systems integration. The company is primarily focused on information technology, engineering, healthcare, financial technology, and contingent workforce solutions.

Requirements

• High School Diploma or GED required
• Previous computer technical support experience preferred
• A+, MCP, Dell or other industry identified certifications are preferred but not required
• Technical skills in PC hardware, Network troubleshooting, Windows operating systems, and applications such as Microsoft Office/Outlook products and Lotus Notes/ Smart Suite
• Excellent customer service skills
• Ability to troubleshoot and identify issues with PC performance
• Expertise in Active Directory, Microsoft SharePoint Services, Microsoft Exchange, Microsoft Office Communication, and Microsoft Unified Communications