Lead Business Analyst: Salesforce
STERISCleveland, Ohio, United States
Posted December 18, 2025
105400 - 136400 USD year
Full Time
About the Company
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
Job Description
The Lead Salesforce Business Analyst is a strategic partner to the AST leadership team, responsible for driving data-informed decision-making across sales and operational functions. The role involves analyzing sales performance and customer forecasting trends, optimizing complex sales processes, and identifying revenue growth opportunities.
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, Data Analytics, Statistics or related field.
- At least 10 years of experience in business analysis and/or data engineering, with at least 5 of those years involving hands-on work with Salesforce CRM (e.g., Sales Cloud, Service Cloud).
- Proven experience leading business analysis initiatives in Agile environments, with a strong track record of applying those skills within Salesforce to deliver strategic, data-driven outcomes.
- Strong background in solution architecture, business process redesign, and stakeholder engagement.
- Experience with functional testing, UAT, and SIT sessions.
- Proven track record of driving revenue and margin growth through strategic, complex data analysis and CRM system enhancements.
- Must have Salesforce Certified Platform Administrator, Salesforce Certified Platform Administrator II, and Salesforce Business Analyst Certification.
Benefits
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
